5 Nominations between St Johns and Mill Gate for Sceptre Awards

RivingtonHark are pleased to announce that St John's, Liverpool and Mill Gate Bury are leading contenders for the 2020 Sceptre Awards

The teams at St John’s and Mill Gate are to be congratulated on securing nominations in 5 separate categories in the 2020 Sceptre Awards. The Sceptre Awards recognise the shopping centre management teams that deliver real excellence across a number of areas with St John’s and Mill Gate being nominated across the following categories:

  • Medium Centre Manager of The Year (St John’s and Mill Gate)
  • Retail Liaison (St John’s and Mill Gate)
  • Operations Manager of the Year (St John’s)
  • Waste Management (St John’s)
  • Commercialisation Innovation (St John’s)

We have outstanding teams at St John’s and Mill Gate led by Neil Ashcroft and Kirsty Williams respectively and these nominations are testament to the hard work and dedication they have demonstrated in delivering excellence at their centres during extremely challenging times.

St John’s won the Revo ACE Community Shopping Centre of the Year Award last month and these nominations are further evidence of its continued success in delivering the highest level of service and customer experience.

We wish both teams well in the final judging!

Mark Williams, Director of RivingtonHark, interviewed on Radio 4

Director of RivingtonHark, Mark Williams, expressed the importance on Radio 4 last week of service charge and rent to be paid in order to rejuvenate our towns and cities.

The Today Programme interviewed RivingtonHark’s Mark Williams on 11th Sept at 6.15am about the need for the Government to allow landlord and tenants contract to resume. COVID-19 has impacted everyone, but stopping rent and service charge to flow to pension funds and other investors, prevents them from investing in the evolution and regeneration everyone has been crying out for. No one wants empty space, and owners have worked tirelessly to help occupiers in distress through this period. The moratorium on rent collection was brought in to help independent traders on top of the rates relief and furlough provided to them when they were not allowed to trade. That help has been abused by some well resourced traders who have been open throughout the pandemic and by others who’s trade has recovered. We have already seen a once mighty FTSE100 company go bust as a result, and the danger is a continuation of the moratorium will increase the likelihood of centres closing and jobs lost, not the reverse.

Mark’s interview was broadcast on 11th September at 6:15am can be seen in full here:


New letting to airsoft action sports Zed Adventures at the Kennet Centre Newbury

RivingtonHark are pleased to welcome ZED Adventures into the Kennet Centre as their latest indoor Airsoft Arena.

The owners of Kennet centre are pleased to announce that the former Debenhams unit (13/17 Mall) in the Kennet Shopping Centre has been leased to ZED Adventures as their latest indoor Airsoft Arena.

Ben Swift, MD of ZED Adventures has said ‘’We are very excited to be part of the Kennet Shopping Centre, to be able to offer our Customers an indoor arena once more and welcome new Customers to this unique leisure experience for the first time in Newbury. ZED Adventures are the company that brought you ‘The Mall’ CQB (Close Quarter Battle) in Gerrard Street in Reading Town Centre for many years before the area was developed. We plan to have this new arena open at the end of September’’.

Mark Williams, Director of RivingtonHark, Asset Managers for the Centre has stated ‘’This is another exciting leisure offering that the Centre is pleased to bring its customers as we move forward with a plan to enhance the customer experience within the Centre and Newbury by providing something different. We welcome ZED Adventures and look forward to working with them and other independent Operators looking to come into the Centre’’

St John’s, Liverpool scoops 2 awards at this year’s Revo ACE Awards

RivingtonHark are pleased to announce that St John’s, Liverpool has won the Revo ACE Community Centre award and the Service Excellence Award for 2020

Congratulations to all the staff at St John’s for their well-deserved success in winning two prestigious awards against some stiff opposition.  The enhanced service levels are readily apparent and Neil Ashcroft and his team can be justifiably proud of their achievements.

Steel Framework for Swansea's New Arena and Conference Centre Completes

RivingtonHark are delighted to announce that construction of the steel framework for Swansea’s new multi-functional, 3,500 capacity live-performance arena and conference centre has now completed.

Both J & D Pierce (Contracts) Ltd and our on-site partners Buckingham Group Contracting Ltd implemented new measures that ensured the safety of their workers, allowing works to continue on-site for the development of Phase One of the Swansea Central scheme.

Upon full completion, the arena will be operated by The Ambassador Group Limited, global leaders in live theatre, hosting up to 160 performances a year across comedy, theatre, live music and gaming, and is forecast to attract over 230,000 visitors per year, providing a catalyst to Swansea City Centre’s transformation into an appealing leisure destination for both local residents and visitors.

Axe Throwing, Crazier Golf, Electric Darts, Shuffleboard, Beer Pong!

Boom Battle Bar Opens in Castle Quarter Norwich

The much awaited launch of this adventure bar at Castle Quarter, features a fantastic range of activities. Combined with the repositioning of Castle Quarter that has already taken place, Castle Quarter Norwich, has firmly established itself as the main leisure destination of the city. A blueprint for how centres across the UK can adapt to meet the evolving needs of their customers.

The BBB team have worked tirelessly through unprecedented conditions and RivingtonHark would like to congratulate them on such a great concept and welcome them to the centre.

David Henderson Williams, Director of RivingtonHark commented:  “We are delighted that Boom Battle Bar has chosen to launch their new concept at Castle Quarter.  The fitout is stunning and we wish them every success.”

World's Fastest Urban Zip Line comes to Liverpool

RivingtonHark are delighted that the 1,300ft aerial runway has been given the green light by Liverpool's City Council Planning Committee.

After months of speculation, RivingtonHark are pleased to announce that ZipWorld will be expanding over the border with their first site outside of Wales. On 30th June planning was officially approved for ZipWorld Liverpool to launch the first urban zip line in the UK and Europe.

RivingtonHark was actively involved in the campaign to secure support from neighbouring owners and even accompanied some of them to experience the mile long ZipWorld line at Penrhyn Quarry.  David Henderson-Williams (Director of RivingtonHark) said: “never has going the extra mile to close a deal been so true, especially when it involved hurtling through the air 500 feet above the ground at 100mph!  I can’t wait to repeat the experience across the Liverpool skyline.  I am in no doubt that this will become a major tourist attraction in it’s own right”

Plans will see customers zipping from the top of our very own St John’s Beacon, part of the St John’s Shopping Centre and landing on the roof of the historic Liverpool Central Library. Scheduled opening for the attraction will be summer 2021.

Chester Northgate Starts on Site

Supported by RivingtonHark, Cheshire West and Chester Council has entered into the build contract to deliver phase 1 of Chester Northgate and construction has commenced.

After decades of failed attempts the Northgate area of Chester city centre is about to be transformed into a major new destination incorporating a new Pitcurehouse cinema, new bars and restaurants, a world class market, new parking facilities, all stitched together by high quality public realm and spaces.  This £70million project must be one of the only major projects to get underway during the current pandemic and will open its doors in early 2022, playing a significant role in helping the city recover from the current health and subsequent economic crisis.

David Lewis has led this scheme since appointment in mid 2014, successfully navigating a CPO & TRO public inquiry and dealing with the numerous challenges endured along the way, not least the seismic shift in retailing in the UK.

“Non Essential” Retailers Return

RivingtonHark welcomes back over 60% of its Retailers

It is almost 3 months since the Government lockdown forced “non essential” retailers to close their stores. From the 15th June they were allowed to open again and RivingtonHark welcomed back over 60% of our retail tenants who chose to reopen at the earliest opportunity with many more opening over the next two weeks. Unfortunately, we have to wait a little longer for our leisure and F&B tenants to reopen as the Government restrictions on these occupiers is not relaxed until 4th July.

All of our schemes have been open since 23rd March supporting the communities they serve and each centre management team has worked exceptionally hard over the lockdown period ensuring that all those “essential” retailers still trading and those shoppers visiting them were able to do so in a safe and clean environment. We have been planning for the wider reopening of our centres throughout this period and put in place bespoke measures at each scheme to accommodate social distancing and cleaning regimes that will help keep safe, and give confidence to, our returning shoppers, retailers and centre staff.

Mark Harvey, Director of Asset Management commented: “We have been looking forward to welcoming back tenants and shoppers and, although it has been difficult to know how consumer behaviour will have been affected by the lockdown, our plans are flexible and can deal with different scenarios.  We have worked hand in glove with all our Stakeholders and critically all our Local Authorities.  So, whether shoppers are keen to get out of the house and head for the shops, or react more cautiously, our centres are ready, willing and successfully coping.”

Work Continues on Swansea Central

Here's Swansea's new area - as you've never seen it!

Despite the challenges faced by COVID-19 and the subsequent lockdown, work has continued on Swansea Central.

The steel framework of the 3,500-capacity arena and the rest of the Swansea Central Phase One scheme continues to progress well.

The arena’s shape is clear to see as are the areas that will become the stage, auditorium and some terraced rows of seating.

Our main contractors Buckingham Group Contracting Ltd are working to rigorous safety and social distancing guidelines laid down by government and industry bodies and continue to achieve great results.

A selection of images from on-site can be found below.