Mill Gate, Bury

The vision is to maintain a strong level of footfall, occupancy and keep the centre relevant to its customer base.

ABOUT MILL GATE, BURY:

Mill Gate is a 400,000 sq ft community led shopping centre. At purchase the scheme was 65% let; had lacked investment for a long time  and had suffered major tenant losses with the likes of BHS and M&S.

Through targeted investment in the asset and wider stakeholder engagement, RivingtonHark’s intensive asset management has increased occupancy to 98%.  Additional assets have been bought in and RivingtonHark have introduced new anchors to the scheme creating space for TJ Hughes and B&M. We actively encourage enterprise within the local community through a targeted leasing strategy and the quality of regional and independent traders has helped the scheme improve over the last few years.

Close cooperation continues with the Local Authority over the interaction of the adjacent award winning Market, and wider improvements to the town centres where  Mill Gate sits at the heart.

COVID-19 UPDATE:

Mill Gate Shopping Centre has remained partially open throughout the COVID-19 pandemic, with approximately 18 essential stores and service providers continuing to trade.

With the lifting of Government restrictions on “non essential” retailers trading from 15th June our centre management team has created a scheme reopening plan which focuses on providing customers with the confidence to return to Mill Gate. We are implementing a range of measures which are designed to help ensure the safety and well being of visitors as well as retailer and centre staff.

Kirsty Williams, Centre Manager explained “Shopping safely, providing social distancing guidance and ensuring high hygiene standards are all essential parts of the careful but deliberate steps that are being taken to rebuild our local economy.”

Measures adopted at the centre include:

  • A ‘Keep Left’ system throughout the Centre to maintain customer flow and enable customers to social distance with ease.
  • Retailers are also being encouraged to adopt a similar ‘Keep Left’ strategy within their stores.
  • Queuing outside the store will be managed by social distancing markers and letting customers know when they are at the end of a queue, prompting them to come back later when the store is less busy.
  • Entry to the Centre will be monitored to ensure capacities are within social distancing limits with both signage and audible messaging on the Public Address system supporting this. Any closed entrances or exits are marked with clear ‘No Entry’ signage and alternative entrance or exit locations are provided.
  • Washroom facilities will be available – including male and female toilets, disabled toilets, and baby change rooms. However, these will be temporarily closed every 15 minutes for enhanced cleaning of touchpoints.
  • Hand sanitising stations are also available throughout the Centre.
  • The car park will be operating a one-way system and only payable by card. To access the Shopping Centre from the car park, the stairwells have been converted to one way to ensure there is no crossing on staircases. The lifts are open, and guidance has been given to allow one visitor group at a time, with priority given to disabled customers.

Some food and drink retailers will be open, but for takeaway and delivery services only.

Not all stores will necessarily be open immediately or may have reduced hours, so visitors are asked to check with stores or the Centre website before they make a special trip.

For information on stores which are open visit http://millgatebury.co.uk/

Project Details

Services provided
Asset Management / Leasing Management / Placemaking / Ideation / Financial Management

Client:
InfraRed Capital Partners

Acquired:
2014

Mix of Uses

Retail

Gym

Car park

Public Realm

Food & Beverage

Offices

Image Gallery